Terms of Service

1. Introduction

These Terms of Service govern your use of Taqeemak, a customer feedback, complaint management, and Google Review management platform. By using our website or services, you agree to these terms.

2. Service Description

Taqeemak provides businesses with tools to collect customer feedback, manage complaints, generate QR codes, manage branches and users, and monitor customer satisfaction.

3. Accounts

Users are responsible for maintaining the confidentiality of their login information and for all activity under their accounts.

4. Subscriptions and Payments

Taqeemak may offer free trials and paid subscription plans. Paid subscriptions are billed based on the selected plan, number of branches, and billing period.

Subscription access may be limited or QR feedback pages may be disabled if a subscription expires or payment is not completed.

5. Free Trial

New businesses may receive a free trial. Trial terms, limits, and duration may be changed or discontinued at any time.

6. User Responsibilities

Users agree not to:

• Use the service for illegal or harmful activities
• Submit false, abusive, or misleading content
• Attempt to access accounts or data without permission
• Interfere with the security or operation of the platform

7. Customer Feedback Content

Businesses are responsible for how they use and respond to customer feedback, reviews, and complaints collected through Taqeemak.

8. Service Availability

We aim to keep Taqeemak available and reliable, but we do not guarantee uninterrupted access. Maintenance, updates, technical issues, or third-party service interruptions may affect availability.

9. Limitation of Liability

Taqeemak is provided as-is. We are not responsible for indirect losses, business interruption, lost profits, or outcomes related to customer reviews or complaints.

10. Termination

We may suspend or terminate access if users violate these Terms, misuse the platform, or fail to complete required payments.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the service after updates means you accept the revised Terms.

12. Contact

If you have questions about these Terms, please contact us through our contact page.